Privacy Policy
Last updated: August 6, 2026
This Privacy Policy explains how Arise Logistics Group(“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit ariselogisticsgroup.com, contact us, or engage us for consulting services.
1. Information we collect
- Information you give us. Your name, work email, company, phone number, and whatever you write in an inquiry or send us during an engagement.
- Engagement data.Operational records you provide so we can do the work — shipment history, carrier rate agreements, inventory extracts, facility information, and similar business records.
- Payment information. When you pay by card, our payment processor collects and processes your card details directly. We receive only a confirmation, the amount, and limited identifying details such as the card brand and last four digits. We never receive or store your full card number.
- Technical information. Standard server logs generated when you visit the site, including IP address, browser type, pages requested, and timestamps.
2. How we use information
- To respond to your inquiry and schedule a consultation
- To perform the consulting services you engaged us for
- To invoice you and process payment
- To communicate about active engagements and deliverables
- To maintain security, prevent fraud, and keep the site working
- To meet legal, tax, and accounting obligations
We do not sell your personal information, and we do not share it with third parties for their own marketing.
3. Engagement data is confidential
Operational data you share with us during an engagement is treated as confidential. We use it only to perform your engagement. We do not sell it, publish it, or share it with your carriers, suppliers, competitors, or any third-party logistics provider without your written permission.
4. Who we share information with
We share information only with service providers who help us operate, and only to the extent they need it:
- Payment processing. Our payment processor handles card transactions under its own privacy policy.
- Hosting and infrastructure. Our website host and cloud providers store site data and logs.
- Email delivery. Our email provider transmits messages you send through the site and our replies.
- Professional advisors. Accountants and attorneys where reasonably necessary.
- Legal requirements. Where required by law, subpoena, or to protect our legal rights.
5. Retention
We keep inquiry information for up to twenty-four (24) months if the inquiry does not become an engagement. Engagement records and the deliverables we produce are kept for up to seven (7) years to meet professional, tax, and legal obligations. You may ask us to delete engagement data sooner and we will do so where no legal obligation requires us to keep it.
6. Security
We use administrative and technical safeguards appropriate to the sensitivity of the information, including encrypted transmission, access controls, and limiting access to people who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you non-essential email. Depending on where you live, you may have additional rights under applicable privacy law, including the right to know what we collect and the right not to be discriminated against for exercising a privacy right. Send requests to hello@ariselogisticsgroup.com and we will respond within the time the law requires.
8. Cookies
This site does not use advertising or cross-site tracking cookies. We use only what is necessary for the site to function and to keep it secure.
9. Children
Our services are directed to businesses. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected in the “Last updated” date above, and where appropriate we will notify active clients directly.
11. Contact
Questions about this policy or how we handle your information can be sent to hello@ariselogisticsgroup.com.